Why two kinds of agent
Customer agents answer your clients’ customers. Operator agents work for your team. The kind is set at create and never changes.
12 Sep 2026 · Talha Bera · 1 min read
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Notes on lead engines, agents and agency work.
How agencies run a lead engine for every client, and what we learn building Relay. Short posts, when we have something worth saying.
Give every client a lead engine.
Relay is invite-only while we onboard agencies. Tell us about your clients and we set up the first workflow with you.