Blog

The landscape of customer support is evolving rapidly. Learn how AI agents are helping agencies deliver faster, more consistent service across every channel.

A practical guide to deploying your first AI agent across WhatsApp, Instagram, and your website — all from a single platform.

Your knowledge base is the foundation of great AI conversations. Here are five strategies to build a knowledge base that delivers accurate, helpful responses.

Manual support doesn't scale. Discover why forward-thinking agencies are embracing AI agents to handle routine conversations and free up human expertise.

Connect Relay to your existing tools and workflows. This guide covers authentication, webhooks, and common integration patterns.

Resolution rate, response time, customer satisfaction — learn which metrics matter most and how to use Relay analytics to track them.